Covey Computer Services

 

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Covey Computer Service & Repair            919-410-7775

  Service, Support, & Repair Rates          Hard drive picture

Our service and support prices beat those of the national chains!

We offer substantial discounts on Microsoft software, including Office and Windows 10 & 11.  Call for pricing. 

Sorry, we do not repair Apple products.

In-shop desktop/laptop labor rate : $75/hr.

On-site labor rate:

$100 for each hour or portion thereof.

Virus/malware/rootkit removal

$75 - $112.50 flat rate, depending on number and severity of viruses/malware infections.

Remote virus removal service $5/mo. with purchase of antivirus software @ $39.95/yr. 
Data transfer  $75/hr. (in-shop data transfers are more efficient and therefore less expensive).
Replace laptop screen

Usually $149.00 - $249.00+ tax; call for estimate based on your model.  We no longer replace touch screens.

Hard Drive Cloning  $75 flat rate.  Cloning doesn't work if hard drive has failed.
Data recovery, simple

$75/hr. (for example, from computer that won't boot).  Average cost is $75 per 200 Gb of data recovered. Non-refundable deposit of $60 required in advance.

Complex Data recovery, local  $80/hr. (overwritten data, deleted data, hard drive formatted over data, operating system installed over data, hard drive failure, etc.).  Average cost is $80 per 100 Gb of data recovered, not to exceed $495. Non-refundable deposit of $60 required in advance.
Clean Room Data Recovery Basic charge is $995; $1,495 for drives of capacity > 1 Tb, + approximately $30 for shipping and handling.  No charge if data recovery not successful (shipping and handling fees not refunded).
Computer Purchase $75; $100 if computer requires pick-up at store.  Cost of computer not included.

Computer Setup

 

$125; includes warranty registration, installation of OS, Windows updates and labor to install protection software & utilities.
Operating System Installation only $100 for Windows 10 & 11, $125 if intel rapid storage technology driver required. Iincludes Windows updates.
On-site training: $100/hr. (Windows navigation, file and folder handling, data backup, Gmail administration, SEO concepts, etc.)
Diagnostics: $50 flat fee (diagnose a PC or laptop to determine the cause of a problem)
Memory Installation: $50; laptops higher depending on model.  Does not include cost of RAM.
Dust removal from
CPU and interior of desktop computer:
$50 flat fee; no dust will remain in your desktop computer; laptop dust removal higher
Hard drive destruction: $50 per hard disk drive, includes recycling of system unit
Trip Charge $25 for Raleigh, Cary, Apex & Holly Springs; additional for Fuquay, Clayton, Chapel Hill, Durham & Wake Forest 
Priority Service $100 additional
Sunday Service $112.50/hr. (time and a half) 
Returned Check Fee  $25


Not responsible for computers, hard drives, or accessories left over 30 days beyond completion of repair or data capture.   No returns on parts or accessories after 30 days.

No returns on new computers; factory or extended warranty applies, as applicable. 

 

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